Terms of Service
These Terms of Service govern your use of the MyInvoice platform and services. By using our service, you agree to be bound by these terms. Please read them carefully.
Platform Overview
MyInvoice is a professional invoicing platform that generates Swiss-compliant QR bills according to ISO 20022 standards. Our service helps businesses create, manage, and track invoices with embedded QR payment codes.
Features Included
The service includes QR bill generation, client management, VAT calculations, invoice tracking, email delivery, and analytics. Premium features may require a paid subscription.
Compliance Guarantee
We guarantee that all QR bills generated through our platform comply with Swiss payment standards and banking requirements as of the date of generation.
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
Accurate Information
You must provide accurate, current, and complete information when using our service, including business details, client information, and invoice data.
Lawful Use
You agree to use our service only for lawful purposes and in accordance with all applicable Swiss and international laws and regulations.
Data Backup
While we maintain backups of your data, you are responsible for maintaining your own copies of important business information and documents.
Subscription Fees
Subscription fees are charged monthly or annually in advance. All prices are in Swiss Francs (CHF) and include applicable VAT unless otherwise stated.
Free Trial
New users receive a 14-day free trial with full access to premium features. No payment method is required to start the trial, but one must be added to continue after the trial period.
Refund Policy
We offer a 30-day money-back guarantee for new annual subscriptions. Monthly subscriptions can be cancelled at any time with no refund for the current billing period.
Payment Failures
If payment fails, we will attempt to process payment again. Accounts with failed payments may be suspended after 7 days and terminated after 30 days.
Our Rights
The MyInvoice platform, including all software, designs, logos, and content, is protected by intellectual property laws and remains our exclusive property.
Your Content
You retain ownership of all data you input into our platform, including invoices, client information, and business data. You grant us a license to process this data to provide our services.
Usage License
We grant you a limited, non-exclusive, non-transferable license to use our platform during your subscription period, subject to these terms.
Restrictions
You may not reverse engineer, copy, modify, or distribute our software or use our platform to create competing services.
Service Limitations
Our service is provided 'as is' without warranties of any kind. We do not guarantee that the service will meet all your requirements or be error-free.
Liability Cap
Our total liability to you for any damages arising from your use of our service shall not exceed the amount you paid us in the 12 months preceding the claim.
Indirect Damages
We shall not be liable for any indirect, incidental, special, or consequential damages, including lost profits, data loss, or business interruption.
Tax Compliance
While our platform assists with VAT calculations, you remain solely responsible for ensuring compliance with all applicable tax laws and regulations.
Termination by You
You may terminate your account at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period.
Termination by Us
We may terminate or suspend your account immediately if you violate these terms, fail to pay fees, or engage in prohibited activities.
Data Retention
After termination, we will retain your data for 30 days to allow for reactivation. After this period, all data will be permanently deleted unless legally required to retain it.
Survival
Sections relating to intellectual property, limitation of liability, and dispute resolution will survive termination of your account.
By creating an account or using any part of our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
These terms are governed by Swiss law and any disputes will be resolved in Swiss courts. If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
We may update these terms from time to time. We will notify you of significant changes by email or through our platform. Your continued use of the service after such notification constitutes acceptance of the new terms.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provision, please contact our legal team.