Question 1

What is a MyInvoice and why do I need it?

Accepted Answer

A MyInvoice is the modern payment slip standard in Switzerland, mandatory since June 2020. It replaces the old orange and red payment slips. The QR code contains all payment information, making it easier for customers to pay and for you to track payments. All Swiss businesses must use QR Bills for invoicing.

Question 2

How do I get started with MyInvoice Generator?

Accepted Answer

Getting started is simple: 1) Sign up for a free account, 2) Add your company information, 3) Create your first invoice, 4) Generate and send QR Bills to your clients. Our platform guides you through each step with helpful tips and examples.

Question 3

Is there a free trial available?

Accepted Answer

Yes! We offer a 14-day free trial with access to all features. You can create up to 5 invoices during the trial period. No credit card required to start. After the trial, choose from our flexible pricing plans starting at CHF 9/month.

Question 4

Are your QR Bills compliant with Swiss standards?

Accepted Answer

Absolutely! Our QR Bills are fully compliant with the ISO 20022 standard and Swiss Payment Standards. They work with all Swiss banks and payment systems. We regularly update our system to ensure continued compliance with any regulatory changes.

Question 5

Which Swiss banks accept these QR Bills?

Accepted Answer

All Swiss banks accept our QR Bills, including UBS, Credit Suisse, PostFinance, Raiffeisen, and all cantonal banks. The QR code follows the standardized format, ensuring universal compatibility across the Swiss banking system.

Question 6

Can I create QR Bills in different languages?

Accepted Answer

Yes! Our platform supports German, French, Italian, and English. You can set your preferred language for the interface and choose the language for each invoice. This is especially useful for businesses serving clients across different Swiss language regions.

Question 7

How does VAT calculation work for Swiss businesses?

Accepted Answer

Our system automatically calculates Swiss VAT using the correct rates: 7.7% (standard rate), 2.5% (reduced rate for essential goods), and 3.7% (accommodation rate). You can set your business type, and we'll apply the appropriate rates. The system also generates VAT-compliant reports for your tax filings.

Question 8

Can I set up recurring invoices for regular clients?

Accepted Answer

Yes! You can create recurring invoice templates for subscription services, monthly retainers, or any regular billing. Set the frequency (weekly, monthly, quarterly, yearly), and the system will automatically generate and send invoices. You can also set end dates or make them ongoing.

Question 9

How do I manage multiple clients and their information?

Accepted Answer

Our client management system lets you store all client details, including company information, contact persons, billing addresses, and payment preferences. You can track payment history, set credit limits, and organize clients by categories or tags for easy management.

Question 10

What fields are mandatory on a VAT invoice Switzerland?

Accepted Answer

A compliant VAT invoice Switzerland must include: your business name and full address, your UID-MWST number (if VAT-registered), the recipient's name and address, a unique sequential invoice number, the invoice date, a clear description of services or goods, individual and total amounts in CHF or EUR, the applicable VAT rate (8.1%, 2.6%, or 0%), and the VAT amount. MyInvoice automatically includes all mandatory fields on every invoice.

Question 11

What are the Swiss VAT rates and when must VAT be shown?

Accepted Answer

Switzerland has three VAT rates: 8.1% standard rate for most goods and services, 2.6% reduced rate for daily necessities (food, medicine, newspapers, books), and 0% for exempt services (healthcare, education, insurance). VAT must be shown on invoices when you are VAT-registered (annual revenue exceeds CHF 100,000). Exempt businesses may issue invoices without VAT.

Question 12

What is the UID on a VAT invoice Switzerland?

Accepted Answer

The UID (Unternehmens-Identifikationsnummer) is the Swiss federal business identification number. When you are VAT-registered, your UID-MWST (or UID-TVA/UID-IVA) must appear on every VAT invoice Switzerland. It proves your business is registered for Swiss VAT and allows clients to reclaim input tax. MyInvoice stores your UID and adds it automatically to all invoices.

Question 13

When must VAT be shown on a Swiss invoice?

Accepted Answer

VAT must be shown on a Swiss invoice when your business is VAT-registered (annual taxable turnover exceeds CHF 100,000). In that case, every invoice must display your UID-MWST, the applicable VAT rate per line item, and the total VAT amount. If you are not VAT-registered, you may issue invoices without VAT — but you cannot reclaim input VAT on your purchases.

Question 14

When do I need to register for Swiss VAT (MWST)?

Accepted Answer

You must register for Swiss VAT (MWST/TVA/IVA) if your annual taxable revenue exceeds CHF 100,000. Once registered, your UID-MWST number must appear on all invoices. You'll need to file quarterly or biannual VAT returns. MyInvoice makes this easy by automatically calculating VAT, tracking your revenue, and generating VAT reports ready for filing.

Question 15

How secure is my business data on your platform?

Accepted Answer

We use bank-level security with 256-bit SSL encryption for all data transmission and storage. Your data is hosted on Swiss servers with regular backups. We comply with GDPR and Swiss data protection laws. Two-factor authentication is available for additional account security.

Question 16

What happens to my data if something goes wrong?

Accepted Answer

We perform automated daily backups of all data with multiple redundancy levels. Your invoices and client data are stored securely with 99.9% uptime guarantee. You can also export your data at any time in various formats (PDF, Excel, CSV) for your own records.

Question 17

What kind of support do you provide?

Accepted Answer

We offer comprehensive support including email support (response within 24 hours), detailed documentation, video tutorials, and live chat during business hours. Professional plan users get priority support with faster response times.

Frequently Asked Questions

Swiss QR Bill and VAT Invoice Questions

Getting Started

QR Bills & Compliance

Invoicing & Billing

VAT Invoice Switzerland

Technical & Security

VAT Invoice Switzerland — Mandatory Fields, UID & When VAT Must Be Shown

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