Help & Support
Frequently Asked Questions
Find quick answers to the most common questions about MyInvoices, our platform, and billing processes. Can't find what you're looking for? Contact our support team.
Getting Started
What is a MyInvoice and why do I need it?
A MyInvoice is the modern payment slip standard in Switzerland, mandatory since June 2020. It replaces the old orange and red payment slips. The QR code contains all payment information, making it easier for customers to pay and for you to track payments. All Swiss businesses must use QR Bills for invoicing.
How do I get started with MyInvoice Generator?
Is there a free trial available?
QR Bills & Compliance
Are your QR Bills compliant with Swiss standards?
Which Swiss banks accept these QR Bills?
Can I create QR Bills in different languages?
Invoicing & Billing
How does VAT calculation work for Swiss businesses?
Can I set up recurring invoices for regular clients?
How do I manage multiple clients and their information?
Technical & Security
How secure is my business data on your platform?
What happens to my data if something goes wrong?
What kind of support do you provide?
Still Have Questions?
Our support team is here to help you succeed with your Swiss invoicing needs.